The post Big Tech can stop scams. They just don’t (Lock and Code S07E08) appeared first on Malwarebytes.

This week on the Lock and Code podcast…

A dreadful thing happens far too often whenever an older adult falls for a scam: They get blamed for it. Not the scammers who lied and cheated their victim out of money. Not law enforcement for failing to recover funds. Not even the Big Tech companies that could have the most important role in protecting people online—and which, it turns out, knowingly bring in revenue every year from fraud.

Instead, it is the older adults themselves whose stories are often shirked aside because of a mix of ageism and denial. Allegedly left behind by technology, only an octogenarian would hand their password over in a phishing scheme, or open an email attachment from a stranger, or send money to a fake charity online. Everyone else, everyone else believes, is too savvy for the same.

The data disagrees.

When Malwarebytes studied this last year, it found that, depending on the type of scam—especially for things like “sextortion”—younger individuals were far more likely to report falling victim. Further, digging into data from the US Federal Trade Commission revealed entirely separate patterns. For example, while Americans between the ages of 80 and 89 reported the highest median loss due to fraud in 2024, they also made up the smallest share of their population to report a loss at all. And in 2025, that same group represented the smallest share of reported identity theft, a crime far more likely to be reported by people between 30 and 39.

Questions about who reports what crimes at what rate are valid to explore, but it’s important to see the big picture: Americans lost at least $15.9 billion to fraud last year. Protecting older adults is actually about protecting everyone, and that’s because modern scams don’t arrive only where people over 70 spend time. They arrive where we all are, which is online. They come through endless text messages, they slide into social media DMs, and they prey on things any of us can be—a widow, a divorcee, or simply a lonely person.

According to Marti DeLiema, Assistant Professor at the University of Minnesota’s School of Social Work, scams and fraud are now the most common form of organized crime globally, rivaling weapons trafficking, drug trafficking, human trafficking, and sex trafficking. In 2024 alone, she said, the FTC estimated that older adults in the US had as much as $81.5 billion stolen from them. And the tools meant to fight back—broad consumer awareness campaigns, embedded warning messages at the point of transaction, the training of bank tellers and retail clerks—are nowhere near keeping pace.

So what actually works? And who, if anyone, is doing the work?

Today, on the Lock and Code podcast with host David Ruiz, we speak with DeLiema about who is really susceptible to financial fraud, why victims often describe a scam as a form of betrayal trauma, and why the companies best positioned to stop scam messages from reaching consumers may be the ones least motivated to do so.

“This is not a technical capability problem at all. This is a conflict of incentives.”

Tune in today to listen to the full conversation.

Show notes and credits:

Intro Music: “Spellbound” by Kevin MacLeod (incompetech.com)
Licensed under Creative Commons: By Attribution 4.0 License
http://creativecommons.org/licenses/by/4.0/
Outro Music: “Good God” by Wowa (unminus.com)

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*** This is a Security Bloggers Network syndicated blog from Malwarebytes authored by Malwarebytes. Read the original post at: https://www.malwarebytes.com/blog/podcast/2026/04/big-tech-can-stop-scams-they-just-dont-lock-and-code-s07e08