好的，我现在需要帮用户总结这篇文章的内容。用户的要求是用中文，控制在100字以内，不需要特定的开头，直接写描述。 首先，我快速浏览文章内容。文章主要讲Booking.com遭遇数据泄露，黑客可能获取了用户的个人信息和预订详情。公司已经通知用户，并采取措施应对，比如更新PIN码。此外，财务信息没有被泄露。 接下来，我需要提取关键点：数据泄露、受影响信息类型、公司回应措施、未涉及财务信息。 然后，我要把这些点浓缩成一句话，确保不超过100字。同时要避免使用“这篇文章”或“内容总结”这样的开头。 最后，检查语言是否简洁明了，是否涵盖了所有重要信息。 </think> Booking.com确认黑客可能获取了用户姓名、邮箱、电话号码及预订详情等个人信息，并已通知受影响用户。公司表示已采取措施应对，并更新了相关预订的PIN码。此次事件未涉及财务信息。 2026-4-13 17:57:27 Author: techcrunch.com(查看原文) 阅读量:11 收藏
Booking.com confirmed Monday that hackers may have accessed customers’ personal data, including names, email addresses, phone numbers, and booking details. The global travel and hotel reservation giant notified customers this past week of the breach, according to several online posts.
“We’re writing to inform you that unauthorized third parties may have been able to access certain booking information associated with your reservation,” read the notification to customers, according to one user’s post on Reddit. Several other Reddit users replying to the post said they received the same notification. The message from the company included the aforementioned types of compromised data, as well as “anything that you may have shared with the accommodation.”
The user who posted the notification on Reddit told TechCrunch that they received a phishing message via WhatsApp two weeks ago that included “booking details and personal information.” That suggests hackers are leveraging the stolen information to target Booking.com customers.
Booking.com spokesperson Courtney Camp told TechCrunch that the company “noticed some suspicious activity involving unauthorized third parties being able to access some of our guests’ booking information. Upon discovering the activity, we took action to contain the issue. We have updated the PIN number for these reservations and informed our guests.”
The spokesperson declined to answer TechCrunch’s specific questions, including how many customers were affected by this incident and then notified.
The company told The Guardian that “financial information was not accessed.”
In 2024, TechCrunch reported that hackers had infected several hotels’ computers with consumer-grade spyware, or stalkerware. In one case, a victim was logged into their Booking.com administration portal when the pcTattletale stalkerware took a screenshot of their screen.
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According to the company’s website, 6.8 billion customers have booked hotel rooms and homes since 2010.
Updated with comment from Booking.com spokesperson to note that physical addresses were not taken in the breach.
Lorenzo Franceschi-Bicchierai is a Senior Writer at TechCrunch, where he covers hacking, cybersecurity, surveillance, and privacy.
You can contact or verify outreach from Lorenzo by emailing [email protected], via encrypted message at +1 917 257 1382 on Signal, and @lorenzofb on Keybase/Telegram.
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