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That’s basically how my day started. One recon session, a single predictable endpoint, and suddenly, I had VIP access to everyone’s digital grievances.
Let’s dive into the tale of how a lazy implementation of ticket IDs turned into an information disclosure goldmine. And yes, there are payloads. Lots of them._
While running a passive recon session against a known SaaS company, I noticed their customer support domain was live at:
https://support.exampl…