Enhancing Product Development Through Customer Success Feedback
2024-5-15 09:43:8 Author: hackernoon.com(查看原文) 阅读量:0 收藏

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Customer Success and Product teams often struggle to collaborate effectively on user feedback. This article provides tips for both teams to improve feedback collection and utilization. Key takeaways include prioritizing trends over one-off requests for CS, focusing on actionable feedback for Product, and fostering open communication between teams. By working together, CS and Product can create a win-win situation for users and the company.


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