1. Comprehensive

Rather than simply listing vulnerabilities or threats, effective communication of cyber risk requires organizations to adopt a holistic approach that includes not only technical aspects, but also provides transparency into the organization’s overall security posture. Additionally–wherever applicable–be sure to also offer practical recommendations for mitigating cyber risks, such as implementing specific security measures or technologies. Clearly articulate the steps that stakeholders can take to reduce their exposure to cyber threats.

“We’re seeing quite a bit of organizations trying to get more of a percolated, ground-up view of, ‘what’s our cyber risk?’, and starting with a lot of detail around assets, and you’re building up a view from there to a more comprehensive overview that gives them a defensible position.” –Richard Horne, Noetic Advisory Board Member

2. Contextual

Help stakeholders understand the broader context of cyber risks by explaining the relevance of specific threats to your organization’s industry, business objectives, and regulatory environment. By illustrating how cyber threats can disrupt operations, damage reputation, or incur financial losses, stakeholders are motivated to allocate resources towards robust cybersecurity measures that support overarching business objectives.

Articulating cyber risks within the regulatory environment also clarifies the legal and compliance obligations that organizations must navigate. Communicating how specific threats relate to regulatory requirements not only emphasizes the legal imperative for cybersecurity but also reinforces the organization’s commitment to compliance and risk management.

3. Customized

Communication methods and content must be suited to the needs and preferences of different stakeholders, including board members, investors, and insurers. Executives may require high-level summaries, while technical teams may benefit from more detailed information.

Let’s say, for example, the organization is coming up on its annual budget meeting, and the board is seeking information around which cybersecurity controls and mitigation strategies can yield the greatest return on investment in terms of risk reduction and resilience. At the same time, the cyber insurance policy is coming up on its renewal date, and the insurer is requesting evidence for twelve specific controls. While both reports require visibility into your controls monitoring and policy enforcement capabilities, each must be tailored to address the audience’s specific concerns and priorities.

4. Concise

It’s also important to be succinct in your communication, focusing on the most critical points and avoiding unnecessary details. Use bullet points or summaries to highlight key takeaways and make information easier to digest and overwhelming your audience with unnecessary details or technical jargon.

It can be especially helpful to incorporate visual aids such as charts, graphs, and infographics to illustrate key points and trends. Visual representations can help clarify complex information and make it easier for stakeholders to grasp.

5. Consistent

Finally, regular updates and reminders serve to reinforce key messages and ensure that cybersecurity remains a top priority for stakeholders at all levels. Consistent communication helps to keep cyber risks top of mind for stakeholders, preventing complacency and reinforcing the importance of cybersecurity measures. Be sure to identify any opportunities for automation to avoid draining resources that are already spread thin.