The Future of Customer Experience: AI and Automation
2024-2-6 09:20:50 Author: hackernoon.com(查看原文) 阅读量:9 收藏

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Artificial intelligence (AI) and automation are transforming customer experience (CX) and opening up unprecedented opportunities to engage and support customers in new and efficient ways. At the core of AI-enabled CX is the capacity for unprecedented individualization, driven by the ability of AI to gleam insights from even the largest of datasets.


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