DataDome Device Check, a new invisible challenge & CAPTCHA alternative, paired with DataDome CAPTCHA, now delivers a “Better Together” multi-layered response strategy for customers.
DataDome announced the availability of Device Check, its new invisible challenge and CAPTCHA alternative, earlier this week. It’s an exciting milestone that’s propelled by compelling early customer results and positive feedback. It’s another example of how DataDome is innovating to deliver leading bot and online fraud solutions, giving organizations the maximum flexibility to balance their distinct requirements for user experience and bot protection.
An invisible CAPTCHA might sound like old news, but DataDome is taking a unique approach that no other vendor is offering. This includes a multi-layered response strategy for better security, frictionless user experience, and far more flexibility.
Everyone hates CAPTCHAs, right? Well, only because nearly all of them are terrible. They’re confusing and frustrating. From traffic lights, “press and hold….and hold some more”, and bizarrely rotating animals, it’s hard to choose which is the most hated. To add insult to injury, they’re mostly ineffective at bot detection too.
In contrast, the DataDome CAPTCHA is user-friendly, secure, and privacy-compliant. Unlike ANY other vendor, we stand behind our CAPTCHA solution with fully transparent metrics, exposing analytics directly in our dashboard for both CAPTCHA time-to-solve and false positive rates. Both of which are industry-leading metrics incidentally. This delivers value to customers and shows how confident DataDome is in its product quality.
Other vendors offer “invisible” challenges, which may be partially visible with twirling dots and interstitial boxes. But these challenges, despite less user friction, are easy for fraudsters to evade, as they’ve made known in online forums.
Device Check is a truly invisible challenge that leverages hundreds of additional device signals and forces proofs-of-work on browsers and mobile apps in real-time, to expose bad bots fast without any user interaction or awareness. And the initial results are stunning, from vastly improved false positive rates, to greater bot detection, and higher conversion rates. Customers benefit, and fraudsters fail. Talk to us and we’ll show you how invisible this challenge is.
What’s interesting to note is that up until now there’s essentially been two separate clubs – the so-called anti-CAPTCHA club and the CAPTCHA club. Each, however, is limited in its silo. The anti-CAPTCHA club has limited behavioral analysis and feedback loops to improve detection models. The CAPTCHA club must make tradeoffs to limit friction or punish users with quizzes.
DataDome is offering a better way. Want to challenge suspicious users or dial up a more aggressive response for highly targeted or critical endpoints without requiring any user interventions? Leverage Device Check. Need to interrogate certain “users” that pass an invisible challenge but still look suspicious? Present a visible CAPTCHA challenge. Customers can select this multi-layered approach, or use one preferred challenge approach entirely. The bottom line is that customers choose their approach. They can easily configure it directly in the dashboard or with help from DataDome’s threat research experts. The result: superior, proven business outcomes.
Finally, some vendors have an open turnstile or sampling approach, meaning once fraudsters pass through once, they’re essentially home free. So fraudsters can use techniques like session-warming to easily bypass detection. It’s important to analyze every response, every time – and that may require multiple challenges. Not everyone, however, can do this. DataDome can because from day one we’ve architected our global solution to scale to meet this processing load.
In summary, we’re excited to present customers with the first and only multi-layered response protection with a truly invisible challenge and user-friendly and secure CAPTCHA. We’re not pulling the rug out from customers and getting rid of the DataDome CAPTCHA either. Our focus remains on building the best solutions on the market for our customers.
That may be why DataDome has the highest satisfaction score in the G2 Grid Report for Bot Detection and Mitigation. Find out more by requesting a live demo.