For the second week in a row, Trustwave proudly announces recognition from the industry analyst firm Gartner.

Today, Trustwave is proud to reveal that Gartner has named us as a Representative Vendor in the 2024 Gartner® Market Guide for Digital Forensics and Incident Response (DFIR) Retainer Services. This news follows Trustwave's announcement last week stating we were named a Representative Vendor in the 2024 Gartner® Market Guide for Managed Detection and Response.

Additionally, Trustwave was previously recognized as a Representative Vendor in the 2024 Gartner® Market Guide for Co-Managed Security Services and the 2023 Gartner® Market Guide for Managed Detection and Response Services.

“Trustwave is honored to be named as a Representative Vendor for DFIR by Gartner for the fifth time,” said Trustwave CEO Eric Harmon. “Recent major outages, in conjunction with the evolving threat landscape, underscore the need for a proactive approach to cybersecurity, and we believe that effective DFIR requires an equal emphasis on incident readiness and response. As evidenced by our recent placement in Gartner's MDR Market Guide and now DFIR, Trustwave prides itself on not only providing world-class incident response and managed security capabilities with our 24/7 SpiderLabs team, but also on empowering organizations to build robust defenses through proactive and offensive measures.”

Gartner Defines the DFIR Market

Gartner noted, "DFIR retainer services help organizations assess and manage the impact of a security incident. Digital forensics (DF) services assist with forensic response, aid in forensic information gathering, and advise on proactive best practices for avoiding a breach. Incident response (IR) services assist with breach investigation, triage, and impact classification. These capabilities are delivered as professional services, supported by technology services from the same provider."

Mandatory features for a DFIR vendor should include the following:

• Pre-incident design and assessment: Services assist with the creation and/or review of IR policies and processes. Services offer assessments of incident response procedures, security posture (configuration and policies), and organizational readiness.
• Post-incident response assistance: Services assist with forensic collection, examination and analysis of items for use in investigations to build a timeline of the incident, determine the scope of the compromise and perform root cause analysis.
• Prepaid retainers: DFIR services are available as an annual spend, giving access to incident response capabilities within an agreed SLA in the event of an incident. Response services might be bundled with regular exercises and/or assessments.

Additionally, to effectively prepare for and respond to security incidents, Gartner suggests DFIR providers offer a comprehensive suite of services. In addition to incident response, proactive measures such as red teaming and tabletop exercises are crucial. Specialized offerings like penetration testing and training workshops can further enhance an organization's security resilience. Trustwave's robust offensive security offerings, including penetration testing and red teaming, exemplify this proactive approach, led by the CREST-certified Trustwave SpiderLabs team.

What Trustwave DFIR Delivers

Trustwave's DFIR approach delivers clarity amidst the chaos of a cyberattack. Our expert consultants swiftly pinpoint the cause and scope of a breach, empowering organizations to prepare for the inevitable.

By leveraging our DFIR consulting retainer, clients gain immediate access to Trustwave SpiderLabs' elite team, acting as the first line of defense. With a global presence, expert responders are on call 24/7 to initiate forensic investigations instantly.

A Trustwave DFIR retainer offers:

• Rapid Response: On-call DFIR experts with a 2-hour remote triage guarantee and on-site deployment within 24 hours.
• Priority Service: Retainer clients receive top priority, ensuring swift incident handling.
• Cost Efficiency: Pre-negotiated rates provide significant savings compared to standard consulting fees.
• Flexibility: Unused retainer hours can be allocated to other IR readiness services.

Trustwave cuts through the complexity of cyber incidents, providing the speed, expertise, and support needed to minimize impact and preserve critical evidence.

Gartner does not endorse any vendor, product or service depicted in its research publications and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally and is used herein with permission. All rights reserved.

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