I've started to help my clients with setting up Wireshark. I've tried making a step-by-step guide and explained the installation process as simply as I could (with pictures,) but I still deal with clients (most are elderly) that find it too difficult to set up. They've given me permission to access their home network and even provide me their router information. I could do it for them remotely, sometimes just following my directions to allow me access is still too confusing for them.

I usually just give up and tell them that I can't make it work when it gets to that point. It's not a big deal after that, but the hacker side of me is itching to learn how to control a computer. Is it possible?