What does the phrase autonomous security operations center (SOC) mean to you? Some security leaders that I’ve spoken with believe (and have evidence) that the autonomous SOC is here now, delivering tangible results for their organization. Others are more skeptical, believing this is more marketing hype than tangible technology. Both perspectives are understandable.
This blog consolidates expert perspectives to define what makes an autonomous SOC and how Swimlane is helping organizations move closer to achieving it.
An autonomous SOC is a security operations center that uses AI, machine learning, and automation to handle a significant portion of security tasks with minimal human intervention, such as threat detection, triage, and even remediation. The goal is to increase efficiency, improve response times, and free up human analysts to focus on more complex, strategic work like threat hunting, rather than replace them entirely. This is achieved by automating repetitive tasks, which is crucial for keeping up with the increasing volume of alerts and the sophistication of cyber threats.
A 100% autonomous SOC may not be a reality for security teams today, but it’s a great vision for the future SOC maturity. The idea describes a SOC where routine tasks, investigations, and even complex response workflows can run without human interaction. As attackers adopt offensive AI agents at unprecedented rates, organizations must evolve towards a more autonomous state of security operations (SecOps), which requires combining AI and automation for more efficient, resilient, and scalable operations.
But let’s be real, will there ever be a world where humans aren’t needed? How much control should technology actually have? And if SOCs become fully autonomous, what would that mean for the humans in the cybersecurity industry? I am a firm believer that humans will always be in the loop of AI and automation, where it makes sense. In an autonomous SOC, humans can focus on AI oversight, cybersecurity strategy, and innovation, rather than manual, tedious, or routine tasks.
Keeping humans in the loop isn’t about preventing technology from taking over jobs, it’s about continuing to upskill human intellect and capability to higher potential in pursuit of overcoming the current capacity crisis that is crippling the cybersecurity industry. As we move toward the autonomous SOC, the goal isn’t to replace people but to evolve their roles. The tier-1 analyst of today might become tomorrow’s AI prompt engineer, training and refining automation to think, act, and respond more intelligently.
The path to autonomy involves several interconnected capabilities:
Hyperautomation is a business-driven approach to automating complex processes end-to-end, combining AI, machine learning, and advanced automation capabilities. In the context of SecOps, it connects intelligent workflows, agentic AI, and orchestration across multiple tools and systems, enabling faster, more consistent security operations. Analysts remain central, validating AI-driven actions, managing exceptions, and ensuring governance, while the platform scales operations efficiently.
A strong enterprise-grade automation architecture is the foundation for successful AI-powered SOC adoption. This type of architecture provides scalability, reliability, and governance across IT, OT, cloud, and hybrid environments, ensuring that automation and AI agents operate effectively at scale. By integrating diverse telemetry sources, low-code playbooks, and advanced case management, it enables organizations to deploy AI-driven workflows quickly, measure effectiveness, and adapt to evolving threats.
Without this foundation, AI agents cannot operate efficiently or securely. Enterprise-grade automation architecture makes autonomous, agentic AI in the SOC not just possible but practical, empowering teams to scale operations, reduce manual effort, and maintain human oversight over automated decisions.
AI agents enable SOCs to move from scripted responses toward adaptive, context-aware decision-making. These agents can analyze records, summarize cases, recommend next steps, and more, all with dynamic and context-aware reasoning.
AI-powered SOC agents extend beyond static, scripted responses to deliver adaptive, context-aware decision-making across the security operations lifecycle. By continuously learning from past incidents and human feedback, they improve accuracy and response times. Humans remain in control, providing oversight, refining AI recommendations, and managing exceptions, while AI accelerates investigations, orchestrates workflows, and executes repeatable tasks at scale.
| Traditional SOC | Autonomous SOC | |
| Efficiency | Manual, repetitive tasks overwhelm analysts | AI automation streamlines workflows, reducing manual overhead |
| Scale | Limited by headcount and tool sprawl | Expands capacity across more data, users, and use cases |
| Resilience | High analyst fatigue and turnover risk | Automated processes reduce burnout and improve continuity |
| Decision-Making | Entirely human-driven | AI augments human judgment with faster insights |
Note: As organizations move towards an autonomous SOC, analysts remain essential for judgment, governance, and ethical decision-making.
While the fully autonomous SOC remains an excellent north star for organizations, make no mistake: the AI-powered SOC is here today. By combining automation with agnetic AI, organizations can accelerate detection, streamline investigations, and reduce mean time to response, all while ensuring that analysts remain in the loop.
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While SOAR laid the groundwork for security automation, modern agentic AI automation platforms take it further, turning the vision of an AI-powered SOC into reality. They move beyond rule-based playbooks to adaptive, agentic AI workflows that scale across the enterprise. Platforms like Swimlane Turbine give security teams real, practical solutions to advance toward autonomy, without overpromising with buzzwords.
| Row Category | SOAR | Agentic AI Automation |
| FEATURE Automation Logic | Rule-Based Playbooks: Static, linear, requires pre-defined paths for every scenario. | Goal-Oriented Reasoning: Dynamic, adaptive planning based on real-time context and objectives. |
| FEATURE Core Technology |
Integrations/Orchestration: Focuses on connecting tools; AI is minimal, mostly for scoring/triage. | LLMs/AI Agents: Core to the system; AI drives detection, investigation, and response. |
| CAPABILITY Adaptability | Low: Brittle; struggles with novel or complex, multi-stage attacks outside of a pre-written playbook. | High: Adaptive; can improvise and pivot its investigation plan when facing unseen threats. |
| CAPABILITY Scalability | Limited by Maintenance: Scaling requires continuous, manual effort to build and tune new playbooks and integrations. | High & Autonomous: Scales easily as the system learns and improves automatically without proportional manual playbook work. |
| OUTCOME Response Speed | Moderate: Fast for known, common incidents, but often requires human handoff for complex alerts. | Rapid, Near Real-Time: Automates complex decision-making, allowing for the fastest possible containment of novel and known threats. |
| OUTCOME Analyst Efficiency | Moderate Improvement: Eliminates basic, repetitive tasks but shifts focus to playbook engineering. | Significant Improvement: Eliminates both basic tasks and complex investigation hours, freeing analysts for strategy and threat hunting. |
| OUTCOME Human Role | Playbook Engineer/Handler: The analyst focuses on building automation and manually handling exceptions (Tier-2). | Oversight/Strategist: The analyst governs through high-leverage feedback scoring output quality, monitoring drift/KPIs, flagging risks, & approving/overriding edge cases as the Human-in-the-Loop. |
By highlighting these differences, it becomes clear how agentic AI platforms enable security teams to achieve AI-powered SOC goals while retaining humans in strategic, high-impact roles.
At Swimlane, we help organizations of all types take meaningful steps toward a more autonomous SOC, combining AI, automation, and human expertise to make security operations faster, smarter, and more resilient. With agentic AI automation, we empower security teams to:
This reduces risk, improves operational resilience, and helps organizations move confidently toward a more secure, autonomous future, one workflow at a time.
“Swimlane’s platform is a compelling choice for simplifying complex legacy systems and driving significant ROI by expanding automation use cases beyond the SOC. Consider that a typical 20-person SOC, with an average salary of $250,000 per employee, incurs a $5 million annual staff budget. A 20% productivity boost could yield $1 million in savings.”
– Edward Amoroso, founder and CEO of TAG Cyber
Security leaders are under pressure to reduce costs, address skilled analyst shortages, and defend against continuous, adaptive AI-enabled attacks. This report delivers the roadmap you need to advance your SOC maturity without discarding your human talent.
The question is no longer if your SOC will evolve towards an AI SOC, but how and when. Download this guide to start your journey towards a more autonomous SOC today!
Look for solutions that combine automation and AI at enterprise scale while keeping humans in the loop where strategically necessary.
You can think of the autonomous SOC as the ultimate goal of SOAR and XDR technologies. It builds on the architectural foundations of SOAR and XDR while bringing greater simplicity and ease of use. An autonomous SOC leverages AI and automation to handle tasks across the entire threat detection and incident response lifecycle, leveraging AI agents to augment human capabilities for specific skills.
Hero AI is the collection of agentic and generative AI capabilities across the Swimlane Turbine platform, designed to act as a SecOps companion. Built on Swimlane’s proprietary private large language model (LLM), it ensures all customer data remains secure while providing contextually aware insights across your environment, including past decisions, unique processes, and workflows. Hero AI can:
By combining automation with intelligent AI guidance, Hero empowers security teams to reduce analyst fatigue, accelerate response times, and enhance operational resilience, making SecOps faster, smarter, and more reliable.
Turbine goes beyond SOAR by combining agentic and generative AI with enterprise-scale automation. Unlike SOAR platforms, Turbine offers dynamicAI-driven case management, AI agents in the loop of low-code playbooks, highly customizable dashboards and AI-augmented reporting, while integrating with any API. Customers benefit from measurable outcomes such as:
Turbine turns the SOC into a proactive, scalable, and resilient operation while keeping humans in control. If you’re ready to automate 99% of tier 1 analyst tasks, contact Swimlane today.